Thus I asked her why God was so merciless in sending sinners to Hell for eternity.

"Men who go to Hell no longer want to receive any benefit from God. They do not repent nor do they cease to swear and to blaspheme. They make up their mind to live in Hell and do not at all contemplate leaving it."

(Man's refusal is an irreversible choice.)

-Medjugorje Marian Apparitions (Mirjana asking Mother Mary)